We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received.
Orders placed with 'Gifts To You' usually take 2-3 working days to dispatch. However, delays are occasionally inevitable so please allow up to 14 working days. Delays are usually outside our control e.g. manufacturer cannot supply etc. but we will always do our very best.
Engraved or personalised orders will take longer to dispatch so please allow up to 21 days for these particular items.
'Gifts To You' can also offer a courier service - please contact us for details.
Next Day shipping is available upon request, a tracking number shall be provided upon request.
Please remember all our products are FREE Standard UK Delivery.
Pricing and Payment
All our prices include FREE UK Delivery.
Prices of products are subject to change without notice.
All products are subject to availability, while stocks last. We reserve the right to withdraw any product(s) from sale without incurring any liability.
Should any product(s) you order be out of stock or unavailable, we will inform you by email suggesting an alternative product or allowing you to cancel your order should you wish. If we do not hear otherwise, we will send out your product(s) when back in stock.
Any information you enter into our website will only ever be used by us for the purpose of fulfilling your order, or to send you relevant marketing information. Please rest assured that we will never sell or pass your information to any third party under any circumstances.
Your Right To Cancel
You have the right to cancel your order with us at any time before the expiry of 7 days from the day after the date of delivery. Unfortunately, this right does not extend to personalised items or products specifically made to order or if you have made a spelling mistake on your personalised products or whereby the product is personalised in any form.
If you wish to return part or the whole order we must be notified within 7 days of receipt. We will issue a refund but will not refund postage costs.
Unfortunately, we do not refund personalised/engraved products or if you have made a spelling mistake on your personalised products.
If an item received is incorrect, faulty, damaged or in circumstances where personalisation is incorrect due to our error, or an error made by any of our specialists, we shall of course be happy to provide you with a full refund (including cost of delivery) or offer to replace the item at no cost to you. We may require you to return the original item, in which case we will also refund the return postage cost.
For your own protection, we recommend that you send the package back using a delivery service that provides a tracking number such as 1st Class Royal Mail Recorded post.
Any item which is being returned must arrive back with us in perfect/saleable condition.